Legal
Subprocessors
Last updated: October 2026
This page lists the third-party subprocessors that Recoger uses to provide its services. All subprocessors are bound by data processing agreements that ensure appropriate protection of your data.
| Subprocessor | Purpose | Location | Data Types |
|---|---|---|---|
| Hetzner Online GmbH | Cloud infrastructure and compute | Germany | All service data |
| Neon Inc. | Database hosting (PostgreSQL) | Germany (Frankfurt) | All service data |
| Redis Ltd. | Session management and caching | Germany (Frankfurt) | Session tokens, cached data |
| Cloudflare Inc. | CDN, DDoS protection, DNS | Global (edge network) | IP addresses, request metadata |
| Stripe Inc. | Payment processing | USA (with EU data processing) | Billing information |
| Scaleway SAS | Transactional email delivery | France (EU) | Email addresses and names, email content |
| Firebase (Google) | Mobile push notifications | USA | Device tokens, notification content |
| Apple Inc. | Push notification delivery (APNs) | Global (USA) | Device (push) tokens, notification content |
| BetterStack Inc. | Uptime monitoring and logging | EU | System logs, performance data |
| Sentry (Functional Software Inc.) | Error tracking and monitoring | EU | Error logs, stack traces |
EU Data Priority
Where possible, we select subprocessors with EU data centers. Our primary infrastructure (Hetzner, Neon, Redis Cloud) all process and store data exclusively in Germany.
Recent Changes
October 2026: Scaleway SAS (France) replaced Brevo SAS (France) for transactional email from the Recoger service. Scaleway does not track opens or clicks, so the links in our emails are not rewritten and go directly to their destination.
Change Notifications
We will notify customers of any changes to this subprocessor list at least 30 days before the change takes effect. You can subscribe to notifications by emailing dpa@recoger.co.
Questions?
If you have questions about our subprocessors or data processing practices, contact us at privacy@recoger.co.
Related Documents
This list should be read in conjunction with our Data Processing Agreement, Privacy Policy, and Terms of Service.