Support
How can we help?
Recoger is a device-security and compliance companion app for organizations. Here's how to get support.
Using Recoger through your organization
Recoger is invite-only: your organization provisions your account. For anything about account access, invitations, enrolled devices, or your compliance policy, your fastest first stop is your organization's IT or Recoger administrator — they manage your access and settings.
For problems with the app itself, or anything your administrator can't resolve, email us at support@recoger.co.
Common questions
I can't sign in / I wasn't invited
Recoger accounts are created by your organization — there's no public sign-up.
If you don't have access, ask your IT or Recoger administrator to invite you.
If you were invited but still can't sign in, email
support@recoger.co
with the email address you expect to use.
Which sign-in methods are supported?
Your work email and password, Sign in with Apple, your Google or Microsoft work
account, or a passkey — whichever your organization has enabled.
How do I delete my account?
In the app, go to Settings → Account and request
account deletion. Because Recoger accounts belong to an organization, the request is
completed once your administrator approves it. You can also email
support@recoger.co
for help.
How is my data handled?
Recoger processes only the data needed to run device-compliance checks and keep your
account working, and it contains no advertising or third-party tracking. See our
Privacy Policy
for details.
Recoger is a product of Komply.1 AB (Swedish company reg. no. 559480-3560), Stockholm, Sweden.